Terms & Safety

Terms & Safety Policy

Know What the Service Covers

Please read this policy before submitting or approving a TT Deals transaction.

01

Our responsibility

TT Deals is responsible for coordinating a video call and having the center representative show the item recorded against the deal code. During the call, the representative will show the item according to the buyer's reasonable viewing instructions.

02

Customer's responsibility

The customer must personally judge the item's visible condition, apparent originality and suitability during the video call. The customer alone decides whether to accept or reject the item and must give clear approval before paying the seller.

03

Viewing service only

TT Deals and its center representative only show the item; they do not certify that it is genuine, fault-free or fit for a particular purpose. The call is not a technical inspection, expert authentication, valuation, warranty or guarantee. Hidden faults and facts that cannot reasonably be seen on the call remain outside this limited service, to the extent permitted by applicable law.

04

Third-party delivery

After approval, the item may be dispatched through an independent third-party courier. Delivery charges are separate. Courier timing, loss, damage and delivery handling are subject to the courier company's terms and claim process.

05

Service fee

The TT Deals fee pays for center coordination, the one-minute video-call viewing service, tracking code and transaction-status record. It does not buy a product guarantee. The fee is separate from the item price and courier charges.

06

Legal rights

Nothing in this policy excludes rights or liabilities that cannot legally be excluded. Customers should retain the listing, chat, payment proof and tracking record.

Buyer & seller protection

Payment Hold, Returns & Storage

Seller payment is separate from the TT Deals service fee. A screenshot or receipt does not prove that the seller's account received the item price. The buyer pays the seller only after personally inspecting and approving the item. If payment is absent or a receipt appears false, the seller must call the selected TT Point within 90 minutes of the buyer's payment claim. The center records the complaint time and holds the parcel if it remains in its custody.

The initial hold is 24 hours from the center's recorded complaint. If funds still do not appear, the seller should visit the TT Point and show the relevant bank-account statement live by 5:00 p.m. on the following day. TT Deals aims to resolve the complaint within two days. The Main Admin reviews the evidence, records a decision and informs both parties before any handover. Verified non-payment may result in return to the seller after identity checks; confirmed payment allows buyer delivery or collection to resume. A disputed item is never released automatically just because the clock has run out.

Undelivered returns: If a courier returns an uncollected parcel to a TT Point, TT Deals will notify the person entitled to collect it and record the return date. Storage is PKR 100 per day after notice, for up to 60 days, subject to applicable law and a statement of charges. Redelivery requires another courier charge plus valid storage charges. After 60 days, TT Deals will send final written notice and follow a lawful process. The parcel will not be sold or transferred merely because 60 days have passed; any sale requires a valid legal basis, proper notice and accounting for surplus proceeds.

Centers record complaints, evidence and handovers against the deal reference. A buyer's agreement cannot replace a seller's consent or legal rights. For an urgent complaint call or WhatsApp 03454008997.

Promoter programme

Referral & Coupon Policy

Every TT Deals customer may share a personal referral code or link without a joining fee. An eligible code must be entered when the referred customer creates an account, or linked to an existing account before its first deal. A referral relationship cannot be changed after it is linked.

Level 1PKR 50 for a direct buyer's first eligible deal
Level 2PKR 20 for a buyer's first eligible deal
Level 3PKR 10 for a buyer's first eligible deal

At level 4 and beyond, the same PKR 50 → PKR 20 → PKR 10 pattern repeats for each group of three levels. For each member, only their first 50 directly referred accounts qualify for commission and onward team branches. All qualified direct clients still count toward direct-client reward milestones. A commission entry is earned only after the TT Deals service payment has been approved by the Main Admin and the referred buyer's first real deal reaches Completed status. It is paid only once for each referred buyer; later deals by that buyer earn no further referral commission. Registration or sharing a link alone does not earn money. Cancelled, fake, duplicate, disputed or reversed deals do not qualify. Credits already paid on a subsequently disputed deal are flagged for manual review.

Admin-issued coupon codes identify a promoter, have an expiry date and may be cancelled by the Main Admin. An expired or cancelled code cannot be used for new account links. Existing valid referrals and previously earned credits remain recorded. The Main Admin verifies earnings and marks an external payout as paid; the website does not transfer money automatically.

Promoter rewards: The milestones are 500 qualified direct clients (PKR 10,000), 1,000 direct (Android phone), 2,000 direct (laptop), 10,000 team (PKR 100,000), 30,000 team (premium reward) and 50,000 team (iPhone). Only referred people who complete their first verified deal may be considered for milestones. The team reward artwork also specifies a 30% direct-referral condition. The referral dashboard shows verified first-deal progress. Team rewards also require that at least 30% of qualified team clients are direct referrals. Cash and physical prizes require Main Admin verification and manual fulfillment, with a transfer or delivery reference. Reaching a milestone does not automatically send a prize. TT Deals may investigate misuse and amend future promotional terms with notice; earned legitimate balances remain reviewable.

Trade with Trust

Ask the center representative to show every visible part that matters to you. Do not approve or pay the seller until you have personally judged the visible condition and apparent authenticity.

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